Quick Answers Philippines Player Support

790pub FAQ – Find the Answer You Need, Fast

Got questions about your account, deposits, sports betting, games, or the mobile app? This FAQ page covers everything players across the Philippines ask most often about 790pub. Browse by topic below or scroll through the full list — most answers take under a minute to read.

Create an Account Sign In
Free Registration Secure Accounts Sports Betting Casino-Style Games Mobile App PHP Payments 24/7 Access 21+ Verified Easy Download Free Registration Secure Accounts Sports Betting Casino-Style Games PHP Payments 24/7 Access 21+ Verified Easy Download
Account & Registration

Getting Started with Your 790pub Account

Everything you need to know before and after you sign up — eligibility, verification, and account basics.

790pub is open to players who are at least 21 years of age and are located in the Philippines. Registration is free and only requires basic personal details along with a valid email address or mobile number you can verify. As part of our responsible gaming commitment and compliance with Philippine gaming regulations, all new accounts go through a quick identity and age verification step before full access is granted. Players who are below 21 years of age are strictly not permitted to register or use any feature of the platform. If you are eligible and ready to get started, simply visit the Register page and follow the short sign-up process — it typically takes only a few minutes from start to finish.

After completing the registration form, you will receive a verification message sent to the email address or mobile number you provided during sign-up. Simply follow the link or enter the one-time code from that message to confirm your contact details and activate your account. In some cases you may also be asked to submit a government-issued ID to complete age and identity verification — this is a standard requirement under Philippine gaming regulations and helps keep the platform safe for all players. The verification process is straightforward and our support team is available to assist if you encounter any difficulty at [email protected]. Once your account is fully verified, you can log in, make your first deposit, and start exploring everything the platform has to offer.

No — each player is permitted to hold only one active account on 790pub. Duplicate accounts are not allowed under our terms and conditions and may result in account suspension. If you have lost access to your existing account, please use the password recovery option on the Login page or contact our support team at [email protected] rather than creating a new registration. Having a single account also makes it easier to track your betting history, manage your balance, and make use of responsible gaming tools in one place. If you believe your account has been compromised, reach out to support immediately so we can help you secure it.

You can update most personal details and change your password directly from your account settings after logging in. For security-sensitive changes such as updating your registered email address or mobile number, you may be required to complete an additional verification step to confirm your identity before the change is applied. To change your password, look for the security or account settings section in your dashboard and follow the on-screen prompts — you will need to enter your current password before setting a new one. If you have forgotten your current password and cannot access the settings, use the password reset option on the Login page to regain access first. For any changes you cannot make yourself, contact [email protected] and our team will assist you promptly.
Deposits & Withdrawals

Managing Your Money on the Platform

Clear answers on deposits, cashouts, processing times, and payment methods available in the Philippines.

790pub supports a range of local payment channels that are widely used across the Philippines, making it convenient for players to fund their accounts in Philippine pesos (₱). Common options include popular e-wallets and online banking transfers that Filipino players are already familiar with in their daily transactions. All available deposit methods are listed clearly inside the Finance section of your account dashboard once you are logged in. Minimum deposit amounts are kept accessible so the platform remains open to players at every level, whether you are just starting out or are a regular user. If your preferred payment method is not listed or you have trouble completing a deposit, contact our support team at [email protected] for step-by-step assistance.

Most deposits made through supported local payment channels are credited to your 790pub balance quickly, often within a few minutes of the transaction being confirmed on your payment provider's end. Processing times can vary depending on the method you use — e-wallet transfers are generally the fastest, while bank transfers may take a little longer depending on your bank's processing schedule. If your deposit has not appeared in your account balance after a reasonable waiting period, first check that the transaction was completed successfully on your payment app or bank statement. Should the funds still not appear, contact [email protected] with your transaction reference number so our team can investigate and resolve the issue for you. We recommend keeping a record of your deposit confirmation for easy reference in such situations.

To request a cashout, log in to your account and go to the Finance section, then select the withdrawal option and choose your preferred payment method. You will need to enter the amount you wish to withdraw and confirm the details before submitting your request. Withdrawals are processed to the same payment method you used for your deposit in most cases, which helps maintain account security and prevent fraudulent transactions. Make sure your account verification is fully complete before submitting a withdrawal request, as unverified accounts may have restrictions on cashouts. Processing times for withdrawals depend on the chosen method and may vary — the Finance page inside your account provides the most up-to-date estimates, and our support team is available at [email protected] if you need further help.

790pub aims to keep payment transactions as straightforward as possible for players in the Philippines. Platform-side fees on standard deposits and withdrawals are minimised so that more of your money goes toward your gaming experience rather than transaction costs. However, your own bank or e-wallet provider may apply their own charges depending on your account type and the specific transfer involved — these charges are set by the payment provider and are outside 790pub's control. For a clear breakdown of any applicable fees on each payment method, refer to the Finance section of your account after logging in, where current terms are always displayed. If you have a specific question about a fee you have been charged, reach out to [email protected] with the transaction details and we will clarify it for you.
Betting & Games

How Betting and Games Work on 790pub

Quick answers on sports markets, live betting, casino-style games, and fair-play policies for Filipino players.

The Bet section of 790pub covers a wide range of sports popular among players in the Philippines, including basketball, football, boxing, volleyball, and more. Both pre-match and live in-play betting markets are available, so you can place your wager before a game starts or react to the action in real time as the match unfolds. Odds are updated continuously to reflect the latest developments in each event, giving you accurate and competitive markets at all times. The full list of available sports and active markets is visible when you log in and navigate to the Bet section from the main menu. New sports and additional markets are added regularly, so it is always worth checking back if your preferred sport is not currently featured.

To place a bet, log in to your account and go to the Bet section from the navigation menu. Browse the available sports events and select the market you want to wager on — clicking or tapping an odds selection will add it to your bet slip. Enter the amount you wish to stake in Philippine pesos (₱), review your potential returns, and confirm the bet to submit it. Your bet slip history and any open wagers are always visible inside your account so you can track your positions at any time. Make sure your account balance is sufficient before placing a bet — if you need to top up, head to the Finance section to make a quick deposit first.

The Games section on 790pub features a broad library that includes slots, classic table games, and live dealer titles designed for players who enjoy casino-style entertainment. New titles are added to the library on a regular basis, so there is always something fresh to explore alongside the established favourites. All games are built on fair-play technology to ensure that outcomes are transparent, random, and trustworthy for every session. The library is organised by category so you can quickly find the type of game you are looking for without spending time browsing through unrelated titles. Whether you have a short session in mind or plan to play for longer, the Games section caters to all play styles and is fully accessible from both desktop and the 790pub mobile app.

Yes — all betting markets and games on 790pub are fully accessible from mobile devices, both through the mobile browser version of the site and through the dedicated 790pub app available for Android and iOS. The mobile app is specifically built for players in the Philippines who prefer to play on the go, with a streamlined interface that performs reliably even on standard mobile data connections. You use the same account credentials on mobile as you do on desktop, so your balance, history, and settings carry over seamlessly between devices. To get the best mobile experience, we recommend downloading the official app from the Download page, which provides additional features like push notifications for match updates and account activity. All transactions, including deposits and withdrawals, are also fully functional through the app.
Support & Responsible Gaming

Getting Help and Playing Responsibly

How to reach our team, what to do if something goes wrong, and how 790pub supports healthy gaming habits.

The quickest way to reach the 790pub support team is by emailing [email protected] with a description of your issue and any relevant details such as your account username, transaction reference, or screenshots that may help our team understand the situation. Our support staff aim to respond to all enquiries as promptly as possible and are focused on resolving issues efficiently so you can get back to enjoying the platform. When contacting support, please note that we will never ask for your full password — if anyone claiming to be from 790pub requests your password, do not provide it and report the interaction to us immediately. For general questions about account features, payments, or the platform, this FAQ page is a good first stop as it covers the most common topics in detail. If you cannot find the answer you need here, email us and a team member will be happy to help.

790pub is committed to promoting safe and responsible gaming for all players in the Philippines. The platform provides access to responsible gaming tools including options to set personal limits, take time-outs, or self-exclude if you feel your gaming is becoming a concern. These tools are accessible from your account settings after logging in, and our Responsible Gaming page provides detailed guidance on how to use them and what each option means for your account. We encourage all players to treat gaming as a form of entertainment and to set clear boundaries around time and money spent on the platform. If you or someone you know needs additional support around gambling behaviour, please visit the Responsible Gaming page for further resources and guidance.

Account restrictions can happen for several reasons, including incomplete verification, unusual activity flagged by our security systems, or a responsible gaming limit that has been reached on your account. The first step is to check any notification or email we may have sent to your registered contact address, as this will usually explain the nature of the restriction and what action is needed to resolve it. If your account was restricted due to a pending verification document, submitting the required ID should lift the restriction once it has been reviewed by our team. For restrictions related to security concerns, contact [email protected] directly so our team can investigate and guide you through the resolution process securely. In all cases, do not attempt to create a new account to bypass a restriction — doing so may result in a permanent ban under our terms and conditions.

The complete Terms and Conditions and Privacy Policy for 790pub are available as dedicated pages on this website. The Terms and Conditions page outlines the rules and responsibilities that apply to all players using the platform, including eligibility requirements, account rules, betting policies, and payment terms. The Privacy Policy explains in detail how 790pub collects, stores, uses, and protects the personal information of players in the Philippines, in accordance with applicable data protection requirements. You can access both pages at any time using the links in the footer at the bottom of every page on the site. We recommend reading both documents when you register so you have a clear understanding of your rights and obligations as a 790pub player.

Still Have Questions?

Our support team is ready to help players across the Philippines with any question not covered here. You can also jump straight in and explore the platform yourself — registration is free and takes only a few minutes.

Register for Free Sign In to Your Account Responsible Gaming

Email us anytime at [email protected]